Netgear Orbi router is no doubt a perfect choice made by you but what if there is a situation where the app installed on the smartphone for the router is not working as it should be. You might not be delighted with it.
There are many issues which can affect your netgear router but in this post I am sharing 5 common issues which most of the users experience on the Orbi router. If you are facing any of the mentioned issues, you can easily follow the troubleshooting steps.
1. How to communicate with Netgear Orbi?
To troubleshoot the basic problems of your router, just visit the router login page from the web browser and log in with the default login credentials given on the hardware.
2. How to change the SSID and password
In case if you want to change the default SSID and password of your router, you can do this easily by visiting ‘Wireless’ option from the home dashboard. The username by default is first four letters of Orbi model number. After entering the username of your choice, you will be asked to select the password and there you can enter your desired password.
3. Turn off ISP router
If you are using more than one router at the same time then it may create interference or the channel may get congested. The internet service provider provides router for communication. If you desire to connect your Netgear router for better performance, you can just turn off the ISP’s provided router by login into ‘ISP page’ or directly disconnect it from power supply.
4. How to update the firmware?
Just like smartphone and computer, your router also needs an update to improve the bugs and fixes. If you want to update the current version of your router firmware then click to open the app from phone and check for the update option from ‘Advanced’ menu. If update is available for downloading then in that case you can click to start download. After the downloading is done, start installing it manually.
5. Improper downloading speed:
There are different reasons for this problem. If the network is congested too much or the router is placed at the corner of the house, then the speed might suffer with the distance between communicating devices. This problem can be taken care by changing the channel or contacting the ISP to upgrade the plan with higher speed. Visit ‘Web app’ and choose ‘Settings’. From here, you can change the channel with lesser congestion.
6. How to keep kids away from accessing the internet?
If you are also one of those parents who want their kids to not access the internet or any website, you can turn on parental controls from the Netgear genie app installed on the smartphone. For this Go to ‘Manage’ menu from the ‘Settings’ section and search for ‘Parental Controls’.
Final Solution
So, these are the most common problems which users are facing these days. If you are able to troubleshoot the issues on your own with the help of this article then it’ really great .But if in case you need some assistance in resolving the issues with your netgear device then just give a call on toll free netgear technical support department on +1(805)-691-2428 or visit https://iguruservice.com/how-to-contact-netgear-technical-support/